Strategy to Execution – part 1

This case study is from the October 2023 Connecting Strategy to Execution presentation in Melbourne, Australia – provided by Whynde Kuehn – author of Strategy into Reality, Griffin Road Consulting (Chris Capadouca), Colloquial (Chris Haskett), and Architecture In Motion (Greg Matthews).

The objective was to develop a set of strategic courses of action, and related initiatives that enable or improve a capability.

Capability-based assessment and planning as described in the presentation is a key enabler Business Architecture and is the focus of this case study that uses Capabilities as the focal point to connect strategy to execution.

We validated the business capabilities and drivers using Colloquial’s integration with MS Teams. After confirming the data with business stakeholders, we imported it into AIM. This allowed us to utilize generative AI to formulate strategic ideas

The intent with all of these views is to accelerate your progress, and that you would have a subject matter expert review and modify these views as required.

Step 1 – Import Capabilities and Drivers from Colloquial

The Capabilities and Drivers were originally generated in AIM, and then imported into Colloquial so that we could socialize, and modify as required in order to build business consensus.

Capabilities in Colloquial were tagged with 2 tags as agreed by business stakeholders.

  • People, Process, Information, and Technology (PPIT) rating – from 1 (low) to 5 (high)
  • Strategic Intent – 1 (less important) to 3 (more important)
Public Safety and Security ManagementEnhances an organization’s ability to ensure safety and security by leveraging technology, processes, and skilled personnel.Smart FirefightingEmploys advanced firefighting techniques and technology to effectively manage fires, minimize risks, and protect lives and property.Emergency Response CoordinationCoordinates effective emergency response through streamlined communication, resource deployment, and collaboration among stakeholders.Surveillance Monitoring & InsightsIntegrates diverse surveillance systems to enable real-time monitoring and facilitate data-driven decision-making for public safety.Disaster Recovery OptimisationLeverages IoT devices and data-driven insights for efficient disaster recovery, minimizing downtime and improving resilience.Intelligent Transportation ManagementEnhances organization’s ability to optimize traffic flow, improve safety, and reduce pollution through advanced technology.Smart Traffic ManagementAllows organization to effectively manage traffic through real-time data analysis and adaptive solutions for congestion.Integrated Public Transit ManagementImproves organization’s capability to build seamless, sustainable, and well-connected public transportation networks.Autonomous Vehicle AdvocacyEmpowers organization to embrace self-driving vehicles, enhancing mobility and increasing efficiency in transport.Parking Solutions ManagementEquips organization with innovative parking strategies to optimize space utilization and minimize congestion in urban areas.Environmental ManagementEnhances organization’s ability to minimize environmental impact by utilizing processes, technology, and people to achieve sustainable goals.Air Quality MonitoringEmploys state-of-the-art technology, skilled personnel, and systematic approaches to monitor and manage urban air quality.Smart Waste ManagementOptimizes waste collection and disposal by employing advanced technologies, efficient processes, and effective human resources.Water ManagementAdvances in sustainable water resource management and distribution through cutting-edge innovations, expert know-how, and resource-efficient processes.Urban Ecosystem PreservationPromotes urban biodiversity and ecosystem health through cross-functional collaboration, innovative strategies, and sustainable practices.Sustainable Energy ManagementRepresents the ability to effectively manage and utilize renewable resources, minimizing environmental impact and promoting long-term energy sustainability.Microgrid DevelopmentEntails designing, deploying, and managing localized and interconnected energy systems, fostering self-sufficiency and enhanced resilience.Renewable Energy AdvancementConcentrates on incorporating various renewable energy sources into the existing energy infrastructure, promoting a shift towards clean and sustainable energy.Smart Grid ManagementFocuses on integrating advanced communication and technology solutions to optimize electricity distribution and consumption, enhancing reliability and efficiency.Energy Efficiency AnalyticsInvolves analyzing energy consumption patterns and optimizing the use of energy resources, leading to reduced costs and improved energy conservation.Healthcare and Wellbeing ManagementFocuses on improving citizens’ health through innovative technology, processes, and collaborative efforts in Futureville smart city.Wellbeing PromotionEncourages holistic wellbeing in Futureville by initiating programs on physical, mental, and social wellness for its residents.Healthcare Facility OptimizationLeverages Futureville’s smart infrastructure to improve hospital workflows, maximize resource utilization, and enhance patient experience.Telemedicine Services ManagementOffers convenient, remote healthcare consultations for residents in Futureville, utilizing advanced communication technologies.Remote Patient MonitoringEnhances patient care in Futureville by observing vital signs remotely, reducing hospital visits, and streamlining healthcare delivery.Data-Driven Decision EnablementEnables the organization to make informed choices by leveraging data insights, fostering a culture of evidence-based problem solving and strategy development.Urban Analytics & ReportingEquips the organization to analyze and visualize urban data, support evidence-based urban planning, and manage the city’s resources efficiently.Open Data ManagementFacilitates the organization in providing accessible and transparent public data, promoting engagement, collaboration, and data-driven innovation.Real-Time MonitoringAllows the organization to track and monitor operations, infrastructure, and environments in real time, enhancing situational awareness and enabling proactive responses.Predictive ModelingEmpowers the organization to forecast trends, identify patterns, and optimize decision-making through data-driven models and advanced analytics techniques.Smart Building ManagementEnables the organization to integrate advanced technologies, enhancing building management and improving services for occupants.Energy Efficiency OptimizationEmphasizes optimizing energy usage, leveraging technology and strategies to minimize waste and promote conservation.Automated Building OperationsStreamlines building operations, employing automation technologies to increase efficiency and reduce human intervention.Green Building DesignFocuses on implementing eco-friendly and sustainable architectural practices, reducing the environmental impact of buildings.Real-time Monitoring & Data CollectionIncorporates connected sensors and devices, enabling real-time monitoring and data collection for comprehensive analysis.Digital Inclusion and Accessibility ManagementEnsures equal access to digital resources, with consideration for all citizens, including those with disabilities and marginalized groups.Digital Skill DevelopmentFocuses on enhancing citizens’ digital literacy and skills, empowering them to thrive in an increasingly digital world.Civic Engagement Platform ManagementOffers integrated digital platforms that facilitate participation, communication, and collaboration between citizens and local government.Connected Public Space ManagementFosters the creation of diverse, connected, and technologically advanced public spaces, promoting social interaction and civic participation.Information Services AccessibilityProvides user-friendly, relevant, and universally accessible information to meet the diverse needs of Futureville’s residents.PPIT12345SI123

Drivers were tagged in Colloquial with a Criticality tag, with values 1 (low) to 3 (high).

Quality of life ImprovementBy using technology to improve public services, smart cities aim to improve the quality of life for all citizens.EfficiencyImproving efficiency in urban operations and services, reducing waste and costs.Digital InnovationAdvancements in technology and digital innovation enable the smart capabilities in cities, leading to increased operational effectiveness.Citizen InvolvementEncouraging active citizen participation in decision-making processes and fostering a sense of ownership among residents.UrbanizationManaging the challenges of urbanization, population growth and density with the use of smart technologies and data analysis.Safety and SecurityEnhancing safety and security in cities with the help of technology, data, and intelligent design.ResilienceCreating cities capable of responding and recovering quickly from both environmental and man-made challenges.Health and WellbeingInvesting in health and wellbeing through smart living environments, physical and digital accessibility, and healthcare delivery systems.SustainabilityAdvancing toward a more sustainable and responsible usage of resources, reducing carbon footprint and increasing the use of renewable energies are major drivers in developing a smart city.Economic GrowthSmart cities aim to become hubs for economic development. They attract businesses, investors, and skilled professionals, who contribute to job creation and GDP growth.Market ExpansionMarket expansion is a driver representing the organization’s motivation to enter new markets and expand its geographical reach.Criticality123

Step 2 – Generate a target PPIT score

We used AIM to add a target PPIT tag to the capability view, which we called “PPIT-T” (-T for target).

We used the Add Tags button in AI Designer.

The main focus of this presentation was around “Water Management”, so we selected the “Environmental Management” portion of the capability model (see below) to add PPIT target values since it contains the “Water Management” capability.

You can see below that Water Management has a current state PPIT of 2 and a now has a suggested target of 4.

We can also see the reason provided by OpenAI on why it is suggesting a target PPIT value of 4.

Our SMEs can choose to accept or modify the AI-suggested value.

Note that you can add any tag to a model, and there can be quite a large semantic gap between your model and the tag you want to add to it.

Step 3 – Generate abilities that underpin “Water Management”

Next we unpacked Water Management to understand what abilities might underpin it.

This is the prompt we used:

Create abilities with a description in the form of "ability to enhance…" or "ability to enable…" required to support a best practice water management capability.
Refer to any drivers that relate to water management to inform your response: [design:FutureVille - Strategic Planning:Drivers]

You can see in the above prompt that we’d clicked on the Drivers view when writing the prompt so that a reference to the capabilities imported in Step 1 was fed into OpenAI to inform how the abilities (Requirement elements) were created.

Water ManagementAdvances in sustainable water resource management and distribution through cutting-edge innovations, expert know-how, and resource-efficient processes.Optimized Water DistributionAbility to enhance the efficiency of water distribution networks through the use of advanced monitoring and predictive analyticsEffective Precipitation CollectionAbility to enable effective precipitation collection systems to augment water supply and mitigate the impact of heavy rainfall eventsSustainable Water TreatmentAbility to enhance the sustainability of water treatment practices, prioritising the use of low-energy and low-waste solutionsInnovative Water RecyclingAbility to innovate in water recycling, reducing water wastage and improving overall water efficiencyIntelligent Leak DetectionAbility to implement intelligent leak detection systems, rapidly identifying and addressing wastage points within the water distribution networkCitizen Water Usage InsightsAbility to provide citizens with real-time insights into their water usage, promoting conscious consumption and efficiencyClimate Resilient Water ManagementAbility to ensure that water management strategies are resilient to shifts and extremes in climate, preserving water security in all circumstancesHealthy Water Quality MaintenanceAbility to consistently maintain healthy water quality levels, ensuring the wellbeing of all city inhabitantsGreen Infrastructure IntegrationAbility to effectively integrate water management with existing and planned green infrastructure, enhancing both the resilience and the sustainability of the urban environmentDigital Water Management ToolsAbility to leverage digital tools for advanced water management, improving accuracy and efficiency through technologyEfficient Water Service ProvisionAbility to ensure efficient provisioning of water services, balancing demand and supply effectivelyProactive Drought ManagementAbility to proactively manage drought risks through early detection and strategic water resource allocationInterconnected Water Data PlatformsAbility to enable interconnected data platforms for holistic water management, integrating various data sources for a comprehensive overviewPublic-Private Collaboration in Water ManagementAbility to foster public-private collaborations in water management, leveraging the resources and expertise of diverse stakeholdersCommunity Engagement in Water ConservationAbility to engage the community in water conservation initiatives, fostering a culture of sustainable water usage

We can add, remove, modify any of the above items.

Step 4 – Create “Water Management” strategic courses of action.

Next we want some high level directional strategic recommendations on how to improve “Water Management”.

We used this prompt:

Provide me with a set of strategic courses of action to work towards a best practice water management capability.
Be aware of how water management is defined by the abilities (requirements) for that capability: [design:FutureVille - Strategic Planning:Water Management | Abilities].
Also take into account the drivers that may relate to water management: [design:FutureVille - Strategic Planning:Drivers]

You can see in the above prompt we referenced two views – Abilities, and Drivers, which are easily inserted into the prompt by a button click as you are writing the prompt.

Water ManagementAdvances in sustainable water resource management and distribution through cutting-edge innovations, expert know-how, and resource-efficient processes.Integrated Water Resource ManagementFocus on enhancing water resources management holistically, considering social, economic, environmental and technical dimensions. This includes understanding complex water systems, predicting impacts of actions, and implementing designed strategies.Digital Transformation for Water ManagementGain visibility of water distribution, predict demand and respond to real-time changes by leveraging digital technologies like IoT, AI and data analytics. This includes intelligent leak detection, climate resilient water management, and digital water management tools.Efficient Water Service ProvisionImprove processes and procedures to provide reliable and efficient water services. Proactive drought management strategies, sustainable water treatment and optimized water distribution fall under this course of action.Public-Private CollaborationForge partnerships with private sector to share expertise, technology and resources for better water management. This initiative includes projects related to public-private collaboration in water management and community engagement in water conservation.Sustainable Water Treatment and RecyclingImplement processes and technologies to treat and recycle water sustainably. Future-oriented solutions like green infrastructure integration contribute to the effectiveness of this initiative.Populace Analytics for Water UsageLeverage data analytics to provide insights into citizen water usage patterns, thereby enabling better planning and resource allocation.Interconnected Water Data PlatformsDevelop interconnected platforms for effective water data management. This will allow sharing and coordination between different stakeholders involved in water management.Green Infrastructure IntegrationPrioritize integration of green infrastructure into urban planning for sustainable and resilient water management. This includes enhancing precipitation collection.Community EngagementPromote active community participation in water conservation and management efforts. This could involve educational initiatives, informational campaigns and platforms for citizen involvement.Healthy Water Quality MaintenanceEnsure the provision of healthy and clean water through stringent quality checks and maintenance processes. This includes effective precipitation collection, sustainable water treatment and efficient water service provision.

Step 5 – Generate initiatives for “Community Engagement”

We chose the Community Engagement course of action and generated some specific initiative suggestions.

This was the prompt used.

Based on current drivers and abilities that relate to water management, suggest a series of distinct projects to improve Community Engagement. 
Consider these drivers: [design:FutureVille - Strategic Planning:Drivers] 
Consider the relevant abilities that underpin water management: [design:FutureVille - Strategic Planning:Water Management | Abilities]

These are the initiative suggestions. Again, we can add, remove, or modify these, or regenerate with a different prompt.

Community EngagementPromote active community participation in water conservation and management efforts. This could involve educational initiatives, informational campaigns and platforms for citizen involvement.Water Conservation Outreach CampaignPlan and execute a comprehensive informational campaign to promote the benefits and methods of water conservation, using various mediums to reach diverse demographic groups in the city.Community Water Forum DevelopmentDevelop a digital platform where residents can share ideas, discuss water management issues and participate in decision-making processes.Educational Programme on Sustainable Water UseImplement a citywide educational programme to teach residents and businesses about the importance of water conservation and sustainable use, offering practical tips and innovative water-saving techniques.Public-Private Collaboration ProjectFacilitate collaborative projects between public entities and private companies to further develop and implement innovative water management strategies.Residential Water Audit InitiativeOffer free residential water audits to identify leaks and provide recommendations for water-saving appliances and improvements.Community-Driven Water Innovation CompetitionLaunch a competition inviting residents and local businesses to propose innovative solutions for water management, offering rewards for the most promising ideas.Neighbourhood Water Groups SupportPromote the creation of neighbourhood water groups to encourage shared responsibility for local water resources, offering subsidies and resources to support these groups.Water-Sensitive Urban Design ProjectImplement water-sensitive design principles in urban development projects to advance community engagement and water sustainability.Rainwater Harvesting Promotion InitiativePromote rainwater harvesting in residential areas by providing subsidies, guidelines, and resources for rainwater collection systems installation.

Step 6 – Add a project “Complexity” tag.

We then added a “Complexity” tag, so that we can consider which initiatives might be simple vs complex. In the result below a reason is also provided in each case to explain the given complexity rating.

Again, you can modify the Complexity rating and reason if you disagree.

Community EngagementPromote active community participation in water conservation and management efforts. This could involve educational initiatives, informational campaigns and platforms for citizen involvement.Water Conservation Outreach CampaignPlan and execute a comprehensive informational campaign to promote the benefits and methods of water conservation, using various mediums to reach diverse demographic groups in the city. [Complexity]: This requires extensive planning, coordination, and public awareness activities.Community Water Forum DevelopmentDevelop a digital platform where residents can share ideas, discuss water management issues and participate in decision-making processes. [Complexity]: This involves community engagement, but not as many moving parts as some other initiatives.Educational Programme on Sustainable Water UseImplement a citywide educational programme to teach residents and businesses about the importance of water conservation and sustainable use, offering practical tips and innovative water-saving techniques. [Complexity]: Development of an educational program requires extensive knowledge and resources.Public-Private Collaboration ProjectFacilitate collaborative projects between public entities and private companies to further develop and implement innovative water management strategies. [Complexity]: Coordination between various entities can often be complex.Residential Water Audit InitiativeOffer free residential water audits to identify leaks and provide recommendations for water-saving appliances and improvements. [Complexity]: While this does require resources, it can be more straightforward than other initiatives.Community-Driven Water Innovation CompetitionLaunch a competition inviting residents and local businesses to propose innovative solutions for water management, offering rewards for the most promising ideas. [Complexity]: Once set up, this largely runs itself, as it is driven by the community.Neighbourhood Water Groups SupportPromote the creation of neighbourhood water groups to encourage shared responsibility for local water resources, offering subsidies and resources to support these groups. [Complexity]: Requires support and coordination, but is generally manageable.Water-Sensitive Urban Design ProjectImplement water-sensitive design principles in urban development projects to advance community engagement and water sustainability. [Complexity]: This involves extensive planning and implementation.Rainwater Harvesting Promotion InitiativePromote rainwater harvesting in residential areas by providing subsidies, guidelines, and resources for rainwater collection systems installation. [Complexity]: This is comparatively simpler to implement and manage.ComplexityHLM

This was the end of the Melbourne demo.

Next what we would normally do it import these back into Colloquial and use the Microsoft Teams based socialisation capabilities of Colloquial to build business consensus on the strategy and initatives.

This helps accelerate investment planning for FutureVille, and improves the robustness of scoping.

See part 2 which is an extension to the material presented in the demo.

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